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Industry – Team sprit
As we embark on a fresh new year, Dealer Support asks independent dealers what they feel the biggest challenges will be for the industry 2012 and the resolutions they are to put in place to tackle them
Page:12
Industry – EFTOS review
More than 1,100 dealers, manufacturers, suppliers and industry professionals came together at the Spicers Everything for the Office Show. Nina Rosandic went along for the ride and to get a first look at the wholesaler’s new book
Page:16
People – Perfect pitch
Hull-based SOS Office supplies dealer recently won Integra’s Gold Division Dealer Award, having only been a dealer group member for two years. Company director Gary Ketley gives Nina Rosandic an overview of the family business
Page:26
People – Picking Cottam
Jonathan Cottam is a veteran of the Office Supplies business. His experience stands him in good stead to weather the current economic storm from the confines of his command centre at the bottom of his garden in Ealing, to which Jonathan Hills visits
Page:32
Management – Scanning your potential
As we head closer and closer to a paperless office environment, Jonathan Hills takes a look at how dealers can grow their business by offering scanning and document management software
Page:38
Management – A little less conversation
The health and safety landscape of Britain changes at the end of September as the HSE’s telephone reporting was removed for all but the most serious injuries. Andrew Bennett explains why businesses need to sit up and pay attention
Page:42
