Dams upgrades online customer portal

Dams has released the latest update to its MyDams online customer portal at www.dams.com, which has been designed to enhance service and support for its customers.

The updated MyDams portal puts customers in charge of using their Dams services with customised support and instant visibility into the most-important product information to help manage critical business functions. MyDams has three main features - Product Library, MyFlyers & MyQuotes – bringing all the product details, images, stock information, promotion flyers and sales quotes together into a single place that’s easy to manage.

The extensive product library of over 4,200 stocked items is continually updated with new images, specifications and content. Dams online stock check facility is also available to all customers with stock levels updated every 30 minutes so customers can use the information to make the right decisions on ordering.

MyFlyers is a marketing support service with a large portfolio of promotion flyers and literature available for customers to personalise with their company logo, contact information and pricing details. New flyers are added every month for customers to customise, now in user-friendly, easy to navigate product sections, covering a wide selection of Dams best-selling products and ranges

Recent flyer additions include Dams Connex bench desking, Social Spaces range, Tuscan chairs, Elev8 sit-stand desks and much more. There are now additional header options for customers to choose when personalising flyers on MyDams, designed to give promotion flyers that professional edge. It has also never been easier and quicker to personalise flyers with the addition of a global markup box for selling prices, which is ideal for the new Big Deals flyers.

Dams has also launched MyQuotes, a new, easy-to-use quoting tool where customers can create, send and manage quotes through the MyDams customer portal.

MyQuotes allows customers to add any number of products to the new quote system, using the in-built markup and discount calculators to help tailor quotes, with product images, company logo and a polished design to make the quotes stand out. It’s really quick to get started, easy-to-use and simplifies the sales quoting process by allowing Dams customers to create and send their first quote in a matter of minutes.

 “At Dams, we understand the importance of sales and marketing support and we strive to help our customers grow their business by going the extra mile in terms of the marketing support we offer” says Chris Scott, managing director. “We have conducted a series of informal research programmes over the last few months, talking and listening to our customers. The results have influenced the new MyDams customer portal content and functionality.”

If you are a current Dams customer and you have not tried the MyDams online portal, you can sign up for a free account today. Dams also have a handy user guide available to walk customers through the new MyDams features – to receive your copy contact the Dams sales team.

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Posted by Austin Clark (95)

Written on 19th May 2017

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